Privacy Policy

Privacy Policy

When shopping with Rainwater Direct we understand that you want your personal information kept private as well as secure. We want to assure you that we will not use, or pass on your personal details, other than to process your orders. 

When you shop with Rainwater Direct, you will submit your personal information to us. We will treat all information submitted by you in accordance with the terms of this privacy policy and in strict compliance with all Data Protection Legislation.

By entering your personal information in this website, you accept that we may retain your information and it may be held by us or by WorldPay, which processes your payment on our behalf.

Rainwater Direct will gather information about you: -

When you register with us, we ask for information such as your name, e-mail address, delivery address and contact details. We keep a record of this information.

If you place an order, WorldPay asks for your credit or debit card details.

All the information we collect via our website will be used to process your orders, and supply the required products to you.

We may change the terms of this Privacy Policy from time to time and you should check it regularly. Your use of the Rainwater Directs website will, at all times, be subject to the Privacy Policy and our Terms & Conditions of Sale, applicable at the time of your order.

Website Orders

The information that you provide us with during registration, like your name, email and address information is stored on our server. Our server uses security measures such as password protected software and network security such as firewalls to keep your data secure.

If you place an order with us online, you will be directed to our secure payment provider WorldPay. All data transferred between yourself and World Pay is encrypted using SSL certificates which will offer you at least 128bit encryption. In addition, World Pay use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure.

Telephone Orders

If you place an order with us over the telephone, we will ask for and record the necessary card details to process your payment via WorldPay. Once your payment has been successfully processed we will destroy your card details immediately; therefore, should you wish to place further orders via the telephone we will request your card details again.

Further Information

If you have questions about your personal information or our privacy policy, please contact us at [email protected] To see all the information we have about you, and to correct any inaccuracies, write to: -

Rainwater Direct Limited

The Old Bus Station

Harborough Road


Northamptonshire.  NN14 2QY

Contact Us

More about Rainwater Direct

We offer

  • A fully secure online ordering service with all major credit cards accepted.
  • Technical support from Rainwater Direct or direct from our manufacturers.
  • Supplied direct to the Public, On Site Take-Off Assistance.
  • Nationwide Delivery Service.

For assistance choosing the right rainwater system for your property, why not give our experienced staff a call on 01536 762400.

Please feel free to browse and buy online or contact us for a more personal service where one of our team will be happy to help.